2569 Privacy Policy — How Your Data Is Stored and Protected
2569 places the highest importance on the privacy of your personal information. This policy clearly outlines what data we collect, how it is used, and what rights you have.
Last updated: 2025
What information is collected and why
When you register and use the 2569 platform, the following types of information may be collected:
- Account Information: Name, mobile number, email address, date of birth, and other details provided at registration.
- Identity verification information: A copy of your National ID or passport, if required for withdrawals.
- Payment information: bKash, Nagad, or Rocket account numbers and transaction history in BDT (৳).
- Device & Browser Information: IP address, browser type, operating system, and screen resolution.
- Usage Information: Time spent on the platform, pages visited, and which game or betting sections you engaged with.
- Cookies & tracking: Session cookies, preference cookies, and analytical tracking data.
Purpose of data collection
- Account management and identity verification
- Secure transaction processing
- Fraud and illegal activity prevention
- Delivering personalized services and promotions
- Platform performance improvement
- Customer support
Cookies & Tracking Technologies
These cookies are essential for maintaining your login session, ensuring basic security, and saving your language and preferences. Disabling them may prevent the platform from functioning properly.
Which pages users visit most, how long they stay, and where issues occur — this information is used to improve our services. All such data is collected in a fully anonymized manner.
You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the site. The same controls are available on mobile browsers.
Data retention, security, and third-party sharing
All data stored on the 2569 platform is protected with SSL encryption. Our servers are hosted in secure data centers, and regular security audits are conducted.
Your information is never sold or rented to third parties. However, limited data may be shared in the following circumstances:
- Transaction details shared with bKash, Nagad, or Rocket as required for payment processing
- With government authorities when required by legal obligations or court orders
- With security agencies for fraud investigations
Data is generally retained for the duration your account remains active, and for a legally defined period after closure.
Your Rights
You have the right to know what personal information we hold about you and to receive a copy of it.
You may request corrections to any inaccurate or outdated information, either through your account settings or by contacting support.
In certain circumstances you may request deletion of your data, though this may not apply where legal obligations require its retention.
You may object to your data being used for marketing purposes and opt out of promotional communications at any time.
To exercise any of the rights above, email us at [email protected]. We typically respond within 10 business days. For detailed enquiries, please visit our FAQ View.
Policy updates and contact information
2569 reserves the right to update this Privacy Policy at any time. For significant changes, we will endeavor to notify you via your registered email or a platform notice. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
You can check the "Last updated" date at the top of this policy to see when it was last revised. We recommend reviewing this page periodically.
For any questions or concerns about privacy, please don't hesitate to reach out to us. We are committed to protecting your information and treat every inquiry with the utmost importance.
Email: [email protected]
